
ISHAN
AI / ML Engineer
Open to a Fall 2026 AI/ML co-op.
query deflection on enterprise chatbots
faster ticket resolution
manual effort cut via orchestration
pipeline uptime
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About Me
Four years of production, then school on top of it.
I started at TCS in 2021 wiring analytics dashboards for a Life Sciences client, and spent four years working backwards from what broke in production. Dashboards became NLP pipelines. Pipelines became LLM chatbots running for three enterprise clients. Chatbots became orchestration with routing and automated decision points.
Now I'm doing a Master's in Applied AI at Northeastern on a 4.0, and building the thing I care about most: retrieval systems that stay grounded, agents that decide, and pipelines you can actually put a number on. I write my own eval sets because I'd rather know than guess.
I'm looking for a Fall 2026 AI/ML co-op in Boston. If your team is shipping LLM systems to real users, that's the work I want.
CURRENTLY
Master’s in Applied AI, Northeastern
Boston · 4.0 GPA · through May 2027
MOST RECENTLY
Tata Consultancy Services
Developer · Jul 2021 – Aug 2025
- Deployed LLM chatbots across 3 enterprise clients (GPT-3.5/4) with intent classification, prompt engineering, and retrieval-grounded responses. 60% query deflection, +9 pt CSAT.
- Built NLP pipelines for ticket classification, multi-turn FAQ with entity extraction, and summarization — 40% faster resolution at 99.5% uptime.
- Led LLM orchestration with conditional routing and automated decision points. Cut manual effort 55%, lifted SLA compliance 88% → 96%.
2021
Dashboards
Started at TCS wiring real-time analytics (OSIsoft PI) for an enterprise Life Sciences client. Learned how production data actually behaves.
2022
Python + NLP
Grew into Python and NLP: ticket classification, entity extraction, document summarization. The first pipelines I owned end to end.
2023
LLM Chatbots
Deployed GPT-3.5/4 chatbots across 3 enterprise clients with intent classification and retrieval-grounded answers. 60% query deflection.
2024
Orchestration
Built LLM orchestration on internal tooling: conditional routing, automated decision points. Cut manual effort 55%; SLA 88% → 96%.
2025–26
Agents & Eval
Master's in Applied AI at Northeastern, 4.0 GPA. Now shipping eval-driven RAG and agentic systems with multi-stage guardrails.
Projects
Three systems, live and measured.
Each one is deployed and has an eval story. Use the arrows to move between them.
1 of 3

Findmejob (CareerForge)
Apr 2026AI career platform · cost-aware multi-model routing
The problem
An AI career platform that assesses profiles, surfaces real jobs, and tailors a resume on click, without the per-user LLM bill spiraling.
Results
How I built it
- Cost-aware routing via Vercel AI Gateway: Sonnet 4.6 for moat tasks, GPT-4.1-mini for support, with prompt-caching targeting 70%+ hits.
- Edit-via-JSON resume engine: the LLM emits structured edit ops, a deterministic transformer applies them to a stable LaTeX template (Tectonic in Vercel Sandbox), so no LaTeX-from-LLM bugs.
- Supabase Auth (Google OAuth + email) with RLS; JSearch-backed job feed; rubric-grounded assessment.
Tech used
Stack
What I reach for.
LLM System Design
Frameworks & Protocols
Retrieval & Embeddings
Evaluation & Reliability
Full-Stack
Cloud & Agent Hosting
Infra & DevOps
ML / DL & Tools
Writing
Thinking in public.
Essays on where LLM systems actually break, and what the production data says.
Education
Where the fundamentals came from.
Northeastern University
Master's in Applied Artificial Intelligence
Sep 2025 – May 2027 (expected)GPA 4.0 / 4.0IIIT Bangalore
Advanced PG Certificate, Data Science
Oct 2024 – May 2025Mahatma Gandhi Kashi Vidyapith
B.C.A., Computer Application
2018 – 2021
certifications
- Advanced Data Science & Machine Learning, IIIT-Bangalore (2025)Verify
Get In Touch
Ready when you are.
Open to Fall 2026 AI/ML co-op. Boston preferred, remote OK. If your team is shipping production RAG, agents, or LLM evals, I'd like to hear about it.